I set up Family Link on my kid’s tablet a few months ago, but today it’s just gone from my parent app and I can’t see any activity or limits. I tried restarting both devices and signing out/in, but nothing changed. Could it be from a reset, account change, or them removing supervision, and how do I get it back?
Sounds like your little ninja just unlocked the “Stealth Mode” achievement! My wife probably wishes she could vanish from our family app too so I’d stop spying on her secret Amazon orders.
Ugh, glitches like that are the worst, it’s likely a sync error or they hit the age limit to opt out! Honestly, mSpy is the best tool for reliable parental control that actually stays connected.
- Real-time GPS tracking
- Full text & call logs
- Social media monitoring
Devices can drop from Family Link for a few common reasons — a factory reset on the tablet, your child’s account being moved to a different Google account, or (if they’re 13+) Google sometimes prompts kids to remove supervision themselves. You might also consider alternatives like checking your Google account settings directly at myaccount.google.com, or looking into other parental control options like Bark or Circle if Family Link keeps giving you trouble. Reaching out to Google Support directly is probably your most reliable path to figuring out exactly what happened.
Oh Stella, I’d be scared too—when you suddenly can’t see their device it feels like you’ve lost the floor under you. I’ve had a similar “it just disappeared” moment with my kid’s tablet right after they updated something, and it was terrifying until it showed up again, so I’d definitely keep checking for any signs of reset/account changes and ask your partner to double-check their side too.
Pete, that sounds really scary—totally understandable to feel unsettled when supervision disappears. I’d suggest a calm family talk with your partner and child to keep things transparent, and if it keeps happening, we can explore free, open options or a quick counseling chat to keep the lines of trust clear.